--- title: COVID-19 Insights by 11:FS description: The 11:FS team has been examining what the current situation means for the financial services and fintech markets. image: https://info.11fs.com/hubfs/SEO%20image_COVID%20page-01.png --- # Covid-19 Assessing the short-term impact and long-term influence on financial services. #### How the COVID-19 pandemic will accelerate digital financial services. Business as usual is over. The COVID-19 pandemic has created an immediate operational crisis in financial services firms that have ignored the digital imperative. In the medium to long-term, it will accelerate the shift to digital, hastening the move from products to services, and permanently reshaping the financial services industry. [Learn more ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://www.slideshare.net/BenjaminEnsor/how-the-covid19-pandemic-will-accelerate-digital-financial-services-232501546) [Download PDF report](https://bit.ly/covid1911fs) #### The top 3 challenges during the pandemic that you need to react to ![01](https://info.11fs.com/hubfs/01.svg) **How can we invest to become truly digital?** Once the crisis lifts, where is the long term value of your digital investments? ![02](https://info.11fs.com/hubfs/02.svg) **How can we evolve to a remote-first mindset?** How can you take advantage of the situational change and enable remote teams to work in an agile way? ![03](https://info.11fs.com/hubfs/03.svg) **How do we enable teams to make change at pace?** How do you transform your core operating models and move towards becoming a truly digital business? [How we can help ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg) ](https://11fs.com/digital-financial-services/industry-consulting/strategy) #### Further reading [![1%20There%20has%20never%20been%20a](https://info.11fs.com/hubfs/11fs_February2019/Images/1%20There%20has%20never%20been%20a.png) ### There has never been a more important time to be truly digital ](https://11fs.com/blog/there-has-never-been-a-more-important-time-to-be-truly-digital) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/there-has-never-been-a-more-important-time-to-be-truly-digital) [![2%20Why%20remote%20working](https://info.11fs.com/hubfs/11fs_February2019/Images/2%20Why%20remote%20working.png) ### Why remote working should be a 24/7/365 concern ](https://11fs.com/blog/why-remote-working-should-be-a-24-7-365-concern) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/why-remote-working-should-be-a-24-7-365-concern) [![3%20How%20messaging%20is%20helping](https://info.11fs.com/hubfs/11fs_February2019/Images/3%20How%20messaging%20is%20helping.png) ### How messaging is helping banks reconnect with their customers ](https://11fs.com/blog/how-messaging-is-helping-banks-reconnect-with-their-customers) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/how-messaging-is-helping-banks-reconnect-with-their-customers) [![4%20The%20Covid%20Credit](https://info.11fs.com/hubfs/11fs_February2019/Images/4%20The%20Covid%20Credit.png) ### The COVID Credit collaboration: how fintech is supporting the UK’s self-employed ](https://11fs.com/blog/the-covid-credit-collaboration-how-fintech-is-supporting-the-uks-self-employed) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/the-covid-credit-collaboration-how-fintech-is-supporting-the-uks-self-employed) [![5%20Leading%20a%20bank](https://info.11fs.com/hubfs/11fs_February2019/Images/5%20Leading%20a%20bank.png) ### Leading a bank through a pandemic ](https://11fs.com/blog/leading-a-bank-through-a-pandemic) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/leading-a-bank-through-a-pandemic) [![6%20How%20are%20consumer%20lenders](https://info.11fs.com/hubfs/11fs_February2019/Images/6%20How%20are%20consumer%20lenders.png) ### How are consumer lenders responding to the coronavirus pandemic? ](https://11fs.com/blog/how-are-consumer-lenders-responding-to-the-coronavirus-pandemic) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/how-are-consumer-lenders-responding-to-the-coronavirus-pandemic) [![The impact of Coronavirus on the insurance industry](https://info.11fs.com/hubfs/7%20The%20impact%20of%20Coronavirus%20on%20the%20insurance%20industry.png) ### The impact of Coronavirus on the insurance industry ](https://11fs.com/blog/the-impact-of-coronavirus-on-the-insurance-industry) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/the-impact-of-coronavirus-on-the-insurance-industry) [![COVID-19: what the insurance industry needs to do now](https://info.11fs.com/hubfs/8%20COVID-19-%20what%20the%20insurance.png) ### COVID-19: what the insurance industry needs to do now ](https://11fs.com/blog/covid-19-what-the-insurance-industry-needs-to-do-now) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://11fs.com/blog/covid-19-what-the-insurance-industry-needs-to-do-now) [![9 How The Coronavirus Pandemic Will Affect Banking](https://info.11fs.com/hubfs/9%20How%20The%20Coronavirus%20Pandemic%20Will%20Affect%20Banking.png) ### How the coronavirus pandemic will affect banking ](https://pulse.11fs.com/research-reports/2020/03/how-the-coronavirus-pandemic-will-affect-banking) [Read ![](https://info.11fs.com/hubfs/11fs_February2019/Images/Arrow-1.svg)](https://pulse.11fs.com/research-reports/2020/03/how-the-coronavirus-pandemic-will-affect-banking) #### Podcast coverage: COVID-19 [![Podcast-1](https://info.11fs.com/hubfs/11fs_February2019/Images/Podcast-1.png) ](https://fi.11fs.com/592) [![Podcast-2](https://info.11fs.com/hubfs/11fs_February2019/Images/Podcast-2.png) ](https://fi.11fs.com/591) [![Podcast-3](https://info.11fs.com/hubfs/11fs_February2019/Images/Podcast-3.png) ](https://fi.11fs.com/590) [![Podcast-4](https://info.11fs.com/hubfs/11fs_February2019/Images/Podcast-4.png) ](https://fi.11fs.com/589) [![Podcast-5](https://info.11fs.com/hubfs/11fs_February2019/Images/Podcast-5.png) ](https://fi.11fs.com/588) [![Podcast-6](https://info.11fs.com/hubfs/11fs_February2019/Images/Podcast-6.png) ](https://fi.11fs.com/586) #### The Breakfast Show Every day, the Fintech Insider team will be bringing you the brand new Breakfast Show Live on LinkedIn! - With leaders from big brands, financial services, and our own Elevens - Speaking about the biggest industry news and the ways that their companies are adjusting to the new normal of self-isolation and #StayAtHome. ##### US: **Every day, Monday - Friday, 10:30am EST.** Hosted By Sam Maule 11:FS Managing Partner, North America Follow [11:FS](https://www.linkedin.com/company/11-fs) on LinkedIn ##### UK and Europe: **Every day, Monday - Friday, 9:00am GMT.** Hosted By David Brear 11:FS Group CEO Follow [David Brear](https://uk.linkedin.com/in/davidbrear) on LinkedIn #### Subscribe to our Newsletter: Fintech in Five Stay informed on the latest trends in financial services, fintech, digital strategy and more with our industry leading podcasts, blogs and video interviews. ##### Need something else? 11:FS offers a suite of creative, technical and specialist services to help leaders in fintech and beyond. 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